FAQs

Dates:

STRICTLY TWO WEEKS (NO EXTENSION): Friday 28 July - Sunday 14 July (Victorian School Holidays)


Admission Times:

6-9pm Sunday – Thursday, Last session begins at 8:15pm

6-10pm Friday & Saturday, Last session begins at 9:15pm


Session times:

Every 20 minutes. Please arrive 10 minutes early.


Ticket Prices:

To better manage crowd congestion, Electric Wonderland has an off-peak and peak price structure:

Off-Peak (Sunday-Thursday)

2 and under 3-16 years Adults 16+ Family (2A+2C)
Online* Free $11 $20 $50
At Gate Free $13 $22 $60
* Booking Fees apply at checkout


Peak (Friday & Saturday)

2 and under 3-16 years Adults 16+ Family (2A+2C)
Online* Free $13 $22 $60
At Gate Free $15 $24 $65
* Booking Fees apply at checkout



Where to buy tickets:

Tickets can be purchased online, or at the gate

Bookings can also be purchased over the phone or in-person at the Bendigo Visitor Centre.

51-67 Pall Mall, Bendigo03 5434 6060 (Open daily 9am-5pm)

Purchasing tickets online and through the Bendigo Visitor Centre secures your booking time and is cheaper than at the gate. Cash and Card is accepted at the entry gate.


Is this the same show as previous years?

No. Although Electric Wonderland is returning to Bendigo for a second year, the show boasts many new draw-dropping installations for audiences to enjoy.


How long will the Electric Wonderland experience take?

Expect to spend 45-60mins within the Electric Wonderland experience.


What if it is raining?

As an outdoor event, Electric Wonderland is subject to the elements and will go ahead in most weather conditions including rain.

If the conditions present a danger to patrons or staff, such as heavy rain or electrical storm, we will either make session times flexible or cancel the night.

If we cancel a session on the night, we will advise that session times for that night are flexible to allow patrons to arrive when weather has improved. This will be communicated via Facebook, Instagram and our website.

If we cancel a night, we will advise patrons on Facebook, Instagram and our website. The booking agency, Bendigo Visitor Centre,  will contact patrons to move their booking to another night.


Do you accept a Companion Card?

Yes, we accept Companion Cards. Please just bring your Companion Card along with the QR code of your purchased ticket, and we will admit your carer or companion in for free at the gate.


Age and Ability Requirements:

Electric Wonderland is for everybody. All ages and all abilities are welcome. The event is held in Rosalind Park which boasts nice wide paths suitable for wheelchair and pram access. There are also two accessible toilets available.

Patrons who require extra asssitance to ensure they have an enjoyable experience can find additional information on our All Ability Event page.


Are restrooms available?

There are general and access restrooms available at the event, within Rosalind Park.


Where do I park?

Please refer to the map, which shows carparks in the area.


What about food and drink?

A coffee stall and a fairy floss stall are available for patrons at the event. Food and drink from outside may be brought into the event. Strictly no alcohol.


No dog event.

As passionate dog lovers, we are sad to advise that dogs, other than licenced companion dogs, are not allowed in to Electric Wonderland. This is for our patron’s safety as well as our four-legged friends. With loud sounds and bright moving lights, it can be overwhelming for even the best-behaved pooch. But don’t worry. We have a brilliant neon dog you can pat while you are there.


Location:

Rosalind Park, Bendigo

Entry:

Entrance to the event is through the main gates to Rosalind Park. This is up from the Alexandra Fountain at the corner of View Street and Pall Mall.


Can i get a refund on my tickets?

Tickets are not refundable. Tickets may be transferred to another available timeslot on another day should patrons be feeling unwell, Please contact the Bendigo Visitor Centre to make these changes51-67 Pall Mall, Bendigo03 5434 6060 (Open daily 9am-5pm)


Can I ride my bike, scooter, skateboard or wheeled Recreational device in the event?

We’re sorry to say but for the safety of others wheeled Recreational devices are not permitted within the event.

We are happy to mind these devices at the ticketing entry (at your own risk).


Lost Property

If you attend Electric Wonderland and you find a lost item please hand to the staff at the Ticketing Office at the Entry Gate on your way out. Electric Wonderland will attempt to contact the owner of the item if possible. If you have lost something at Electric Wonderland please email the description of the lost item to info@electricwonderland.com.au and we will be in contact if your item has been handed in.